Community Policing in Chicago: Year Ten. Chicago: Illinois Criminal Justice
Information Authority, 2004.  
This report examines CAPS progress through the end of 2003, more than ten years after its inception. The
first section summarizes what we have learned about citizen involvement in the program, through an
analysis of beat meetings and district advisory committees. The next section describes changes over time in
Chicagoans’ assessments of the quality of police service. Next is a description of trends in crime and fear in
Chicago’s neighborhoods, followed by a description of CAPS problem solving efforts and trends in
neighborhood problems. Then we present an in-depth look at conditions in the Latino community. The report
concludes with an analysis of new management initiatives within the police department aimed at enhancing
the implementation of department priorities. 172p

Contents
 Executive Summary                                                  
 Introduction                                                              
 Public Involvement                                              
         Trends in Awareness of CAPS                             
         Sources of Information About CAPS              
         Participation in Beat Meetings                             
         Who Gets Involved?                                             
         Marketing CAPS                                                       
         Efforts to Improve Beat Meetings                    
         Trends in Beat Meeting Quality                        
         Public Satisfaction                               
         Representativeness       
         What Makes Beat Meetings Work?       
         District Advisory Committees        
 Confidence in the Police       
         Trends in Public Confidence        
         Continued Racial Divisions       
         Age, Affluence and Family Factors        
         Personal Experiences        
         Personal Experience and Neighborhood Effects       
 Trends in Crime and Fear       
 Trends in Recorded Crime       
 Race and Trends in Crime      
         Why is Crime Down?        
         Economic and Demographic Change    
         Public Perceptions of Crime     
         Trends in Fear of Crime        
         How Did Chicago Do?        
 Tackling Neighborhood Problems       
         Agency Partnerships       
         Resident Involvement in Problem-Solving       
         Trends in Decay and Disorder        
         What Happened to Latinos in Chicago?        
 CAPS and the Latino Community        
         Study Beat Profiles        
         Methodology        
         Neighborhood Problems    
 Distinctive Latino Concerns       
         Involvement in CAPS       
         Relationships Between the Police and the Latino Community   
         Recommendations        
 Management Accountability        
         Overview of the Management Accountability Process      
         Aspects of Management Accountability      
         Management Accountability and Technology     
         Management Accountability and Community Policing        
         Findings       
         Other Recommendations      
 Conclusion       
CAPS: Year Ten Report Abstract