
Community Policing in Chicago: Year Ten. Chicago: Illinois Criminal Justice
Information Authority, 2004.
This report examines CAPS progress through the end of 2003, more than ten years after its inception. The
first section summarizes what we have learned about citizen involvement in the program, through an
analysis of beat meetings and district advisory committees. The next section describes changes over time in
Chicagoans’ assessments of the quality of police service. Next is a description of trends in crime and fear in
Chicago’s neighborhoods, followed by a description of CAPS problem solving efforts and trends in
neighborhood problems. Then we present an in-depth look at conditions in the Latino community. The report
concludes with an analysis of new management initiatives within the police department aimed at enhancing
the implementation of department priorities. 172p
Contents
Executive Summary
Introduction
Public Involvement
Trends in Awareness of CAPS
Sources of Information About CAPS
Participation in Beat Meetings
Who Gets Involved?
Marketing CAPS
Efforts to Improve Beat Meetings
Trends in Beat Meeting Quality
Public Satisfaction
Representativeness
What Makes Beat Meetings Work?
District Advisory Committees
Confidence in the Police
Trends in Public Confidence
Continued Racial Divisions
Age, Affluence and Family Factors
Personal Experiences
Personal Experience and Neighborhood Effects
Trends in Crime and Fear
Trends in Recorded Crime
Race and Trends in Crime
Why is Crime Down?
Economic and Demographic Change
Public Perceptions of Crime
Trends in Fear of Crime
How Did Chicago Do?
Tackling Neighborhood Problems
Agency Partnerships
Resident Involvement in Problem-Solving
Trends in Decay and Disorder
What Happened to Latinos in Chicago?
CAPS and the Latino Community
Study Beat Profiles
Methodology
Neighborhood Problems
Distinctive Latino Concerns
Involvement in CAPS
Relationships Between the Police and the Latino Community
Recommendations
Management Accountability
Overview of the Management Accountability Process
Aspects of Management Accountability
Management Accountability and Technology
Management Accountability and Community Policing
Findings
Other Recommendations
Conclusion

CAPS: Year Ten Report Abstract