"Making Better Use of Victims and Witnesses," in William Geller (ed.) Police
Leadership in America. New York: Praeger, 1985, 332-339.
Commissioning a series of essays on political focusing on "getting serious about crime control" might imply
that the principal route to that end is through law enforcement. This could be true, but not if new energies are
simply appended to the usual modes of policing. Rather, even at the heart of the traditional police function–
solving crimes and apprehending criminals–the most cost-effective innovations must necessarily encourage
more citizen involvement in keeping the peace. This is because citizens hold a virtual monopoly over the key
item necessary to succeed in combating crime: information. Understanding how much and what kind of
information is out there and organizing to gather and use it more effectively could be the key to making
significant gains in real police productivity.
Victim Research Abstracts